I'm a creative strategist and cx expert who loves smoothing out rough edges and finding ways to make people's days brighter. Over the past decade, I’ve found my place working with sustainable and innovative brands in beauty and fintech.
I wanted a dedicated place to bring together the different elements of my experience. With so many varied interests, this is a space where I can add some color and clarity to what I do.
Areas of Expertise
Customer Care / SOP Creation / Marketing & Copywriting / Client Management / Sales & CX Operations Specialist
Recent Projects
Created compelling newsletter content for a beauty marketing agency.
Developed a social media calendar and directives for an intimate care brand.
Established an internal knowledge base for a DTC wellness brand's customer team.
Launched targeted email campaigns for beauty clients featuring à la carte services.